Scandinavian expats in North Cyprus have found a new partner in Tiga Trading, a car dealership known for its superior customer service, long-term client relationships, and extra services like off-parking, courtesy cars, and door-to-door service. The dealership offers a diverse range of Japanese car brands and employs a professional team, including staff that cater specifically to Scandinavian customers, ensuring smooth communication and service. Tiga Trading also provides financial assistance for customers if needed, and a five-year warranty on its cars – a rare offering in Cyprus.
Question: Why is Tiga Trading a popular choice for Scandinavians in North Cyprus?
Answer: Tiga Trading, a car dealership in North Cyprus, has become a popular choice for Scandinavian expats due to its superior customer service, long-term client relationships, and extra services like off-parking, courtesy cars, and door-to-door service. The dealership offers a diverse range of Japanese car brands and employs a professional team, including staff that cater specifically to Scandinavian customers, ensuring smooth communication and service.
Tiga Trading: A Popular Choice for Expats Buying Cars
An increasing number of Scandinavians are buying homes and settling down in North Cyprus. After purchasing a house, the next logical step is often to buy a car to explore the beautiful island in comfort. Tiga Trading, a distributor of Japanese car brands such as Nissan and Honda, has become a popular choice among northern expats. This dealership differentiates itself from others in North Cyprus through its superior customer service and long-term relationships with clients.
A Personalized Experience for Customers
At Tiga Trading’s large showroom just outside Nicosia, customers are greeted by Ufuk Taşkıran and Özner Ağıt. The company was established in 2009 by Ufuk and his brother-in-law Özner, who both had experience in the car business and trading with Japan. Their vision was to create a car dealership that focused on providing after-sales and after-care services and establishing long-term relationships with clients.
Today, Tiga Trading is known for its top-quality service, personal attention, and professional team. Foreign customers, in particular, appreciate the long-term relationships and the sense of security they provide. The dealership has many regular clients who are satisfied with the company’s prompt and personal service.
Extra Services for Added Convenience
Tiga Trading offers several extra services to its customers, such as:
Off-parking: Instead of parking at Ercan Airport, car owners can leave their cars at Tiga Trading, which provides free transfers to and from the airport. While the owner is away, the dealership ensures that the car is well-maintained and ready to go when the owner returns.
Courtesy cars: When a customer’s car is in for maintenance, Tiga provides them with a courtesy car to use during the service period.
Door-to-door service: Customers don’t have to visit Tiga Trading for servicing; a staff member meets them at their front door and swaps their car with the courtesy car. This service is highly popular among clients.
Mechanic service and repairs: Tiga Trading offers a comprehensive range of services, including diagnostics, body repair, and paintwork.
Car upgrades: If customers ever wish to upgrade their car to a new model, they can return to Tiga Trading to do so.
Five-year warranty: Tiga offers a five-year warranty on its cars, covering all costs in case of any problems with the engine or gearbox—a rare offering in Cyprus.
Financial opportunities: Tiga Trading also provides financial assistance for customers if needed.
A Diverse Range of Cars for North Cyprus Market
Tiga Trading offers an exciting range of cars from the Japanese market, including brands such as Nissan, Toyota, Mazda, Honda, Suzuki, and Subaru. They were the first dealership to bring the popular Nissan Juke to North Cyprus.
Ufuk has noticed an increase in Scandinavian customers in recent years, and finds them to be exceptionally polite and easy to talk to. To cater to their diverse clientele, Tiga Trading employs sellers Anton Ustinov from Russia and Bob Gregory from England, who focus on their respective markets to ensure smooth communication and service.
Bob, who has 40 years of experience in the car industry, guides customers to the right car based on their needs. He primarily takes care of British and Scandinavian customers and recommends automatic gearbox cars for driving on Cyprus’ steep mountain roads.
A Team That Cares
Ufuk’s daughter Şebnem works as the company’s accountant and handles advertising. She believes that Tiga Trading stands out among car dealers in Cyprus due to their genuine care for customers. Ufuk agrees, welcoming all Scandinavian and British people who choose to come to North Cyprus and inviting them to experience Tiga Trading’s superior service and after-care.
As a special offer, clients who mention having read this article in the New Cyprus Magazine when purchasing a car from Tiga Trading will receive a valuable gift.
- Website: www.tigatrading.com
- Phone: +90 (392) 232 48 48 – 49
- Recognizable Tiga Trading logo featuring a tiger
- Large courtyard full of cars
- Experienced staff, including Serkan Birer, Şebnem Taşkıran, and Bora Ağıt
- Full service for maintenance and repairs
Tiga Trading’s success story provides several lessons that other businesses can learn from. Firstly, the dealership’s customer-centric approach is a key factor in its success. By providing superior customer service, long-term client relationships, and extra services like off-parking, courtesy cars, and door-to-door service, Tiga Trading has established a positive reputation among customers. Businesses that prioritize customer satisfaction and personalized experiences can also achieve similar success.
Secondly, Tiga Trading’s focus on catering to its diverse clientele is another important lesson. The dealership employs staff who cater specifically to Scandinavian and British customers, ensuring smooth communication and service. By understanding the needs of different customer groups, Tiga Trading has been able to build strong relationships with its clients. Other businesses can benefit from adopting this approach by prioritizing cultural sensitivity and tailoring their services to meet the needs of diverse customer groups.
Finally, Tiga Trading’s emphasis on after-sales and after-care services is another valuable lesson. The dealership offers a five-year warranty on its cars, covering all costs in case of any problems with the engine or gearbox, which is a rare offering in Cyprus. By providing comprehensive services like mechanic service and repairs, Tiga Trading has established long-term relationships with its clients, who appreciate the sense of security and peace of mind that come with their services. Other businesses can learn from this approach by prioritizing customer care even after the sale is made, which can improve customer loyalty and satisfaction.