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vulnerable customers

social welfare delays

Lingering Responses: The Delays in Social Welfare Feedback

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Delays in social welfare decisions are causing serious hardships for vulnerable individuals and families who rely on timely support. Ombudswoman Maria Stylianou Lottides highlighted the department’s sluggish response times, emphasizing the urgent need for improved communication and training within the social welfare services.

banking financial hardship

Hellenic Offers Free Banking, Special Measures for Vulnerable

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Hellenic Bank is offering free banking transactions and reduced fees as part of their measures to support vulnerable customers. This includes nocost online and mobile banking services, free SEPA transfers up to €5,000, decreased cashier transaction fees for those over 65, free accounts for Guaranteed Minimum Income beneficiaries, and no maintenance fee for lowincome pensioners’ savings accounts for one year.

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