The European Consumer Centres (ECC-Net) has released a travel app it describes as a “pocket version of an all-in-one legal counsellor and personal interpreter”.
“It will support you in almost any awkward situation that might arise when you’re on holidays in Europe,” an announcement from the Cyprus office of the ECC-Net said yesterday.
The app can help people discover their consumer rights in specific situations and help travellers express them easily and confidently.
The announcement said it was easy to download, easy to use, and works offline and it’s free.
A new ‘help’ section also offers relevant phone numbers and contacts details of every local European Consumer Centre as well as local embassies for any emergency.
“Did you ever arrive at the reception desk of a lovely beach hotel to discover that your double room with terrace overlooking the sea was no longer available due to ‘an unfortunate overbooking’? ECC-Net: Travel App instantly gives you all necessary legal information in your own language and comes up with the best possible arguments to handle this specific situation,” the announcement said.
The ECC-Net: Travel app is available for mobile devices with iOS, Android and Microsoft Windows operating systems and it can be downloaded in the Apple app store (for iOS), in the Google Playstore (for Android) and in the Windows Apps+GamesStore (for Windows Phone). The application works offline to avoid roaming fees. The App is also downloadable through this QR-Code
The ECC-Net: Travel App is a joint project supported by the European Consumer Centres Network (ECC-Net).There is a European Consumer Centre in every EU member state as well as in Norway and Iceland offering free consumer help and advice. The ECC-Net: Travel application is an initiative of the whole network.
Languages include Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Latvian, Lithuanian, Maltese, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovene, Spanish and Swedish.